Terms & Conditions

Welcome to Xpandedge. These Terms and Conditions ("Terms") govern your use of our website (xpandedge.com.au) and any associated consulting, AI implementation, or workflow system services provided by Xpandedge Pty Ltd ("we", "us", or "our").

By accessing our site or engaging our services, you agree to be bound by these Terms.

1. Services Overview

Xpandedge Pty Ltd provides strategic operations consulting, AI implementation, and systems integration services. If a signed Master Services Agreement (MSA), proposal, or Statement of Work (SOW) applies to your engagement, that document takes priority where there is any inconsistency.

2. AI-Specific Limitations

Because our work can involve AI tools and third-party software, the following limitations apply:

• Model Outputs: AI-generated outputs can be incomplete, inconsistent, or incorrect. Clients remain responsible for applying appropriate review, approval, and human oversight before relying on those outputs.
• Third-Party Services: Any workflow that depends on external providers, APIs, or platforms remains subject to those providers' uptime, limits, pricing, and policy changes.

3. Confidentiality & Intellectual Property

• Pre-existing IP: You retain ownership of the data, materials, and intellectual property you provide to us.
• Deliverables: Unless otherwise agreed in writing, you receive the rights described in the relevant proposal, SOW, or contract once payment obligations for that work have been met.
• Underlying Frameworks: We retain ownership of our pre-existing methods, reusable components, templates, libraries, and internal delivery frameworks.

4. Limitation of Liability

To the maximum extent permitted by Australian law:

• Xpandedge Pty Ltd will not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business interruption arising from the use of our website, services, or third-party AI systems.
• Our total aggregate liability for any claim connected to a specific engagement is limited to the amount paid to us for that engagement in the three months immediately before the event giving rise to the claim.

5. User Obligations

You agree not to use our website, demo tools, or deployed systems to transmit unlawful, harmful, or malicious content, or to attempt to bypass, probe, or interfere with our security controls.

6. Governing Law

These Terms are governed by the laws of Australia. Any dispute arising in connection with these Terms is subject to the jurisdiction of the applicable Australian courts.

7. Contact

For questions about these Terms, contact:

Email: contact@xpandedge.com.au
Company: Xpandedge Pty Ltd